HEALTH PLANS

Our office accepts:

- Most PPO Insurance plans

- Medi-Cal

- The following HMOs:

  • Regal IPA

  • ADOC (Affiliated Doctors of Orange County) IPA

OFFICE QUESTIONS

Appointment

Please call us to set up your appointment.  We will try to see an urgent medical problem on the same day. Call in advance for routine appointments or non-emergency problems.  

 

First Time Visiting

When you arrive for your first visit, we will ask you fill out our admission system to set-up your record and chart.   Please arrive 20 minutes before the appointment time to fill out appropriate forms and verify insurance.  If you have an appointment for a complex or longstanding problem, please try and bring any medical, school, or other records that will be helpful to us for that visit.

Complimentary Prenatal Consultation

If you are interested in meeting one of our pediatricians before your baby's arrival, you can schedule a prenatal consult to meet the doctor(s) and ask any questions you may have.  

Parking

There is a parking garage you can enter off Atlantic Ave. The rate is $2 for the 1st hour, $4 for 2 hours, and $6 for more than 2 hours.  Cash and debit card are accepted.  Due to building policy, our office no longer validates for parking. 

Cancelling/Rescheduling Your Appointment

If you are unable to make your appointment time or are running late, please call our office as soon as possible. Please note that if you arrive more than 15 minutes late, we may need to re-schedule your appointment.

 

Payment

The office accepts all major credit cards, debit, and cash.

TELEPHONE CARE

After Hours

At nights and on weekends, one of the doctors is always on call for urgent problems. Please call our regular office number, 562-901-6767, and you will be connected with one of our doctors shortly.

Telephone Calls

If you have any questions regarding your child's symptoms, condition, medication, or treatment, you can call during our business hours.   One of the office staff can assist in addressing your issue or help schedule an appointment for you.  If you desire to speak to one of the doctors directly, the staff will leave a message for the doctor to call you back once they are available.

POLICIES

Vaccinations

We firmly believe that vaccinations are safe, effective, and save lives. Our pediatricians follow the recommended guidelines from the AAP (American Academy of Pediatrics). We believe that prevention is key to good health for our patients, and we also believe that providing vaccinations to our patients not only helps protect them, but also their families and community. Thus, in keeping with our philosophies, we do not accept families who do not plan to immunize.

HOLIDAYS

Our office is closed on the following major holidays, with limited hours the day before:

New Year's Day                            Labor Day

Memorial Day                               Thanksgiving Day

Independence Day                      Christmas Day

(562)-901-6767
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© 2015 Pan and Hsu Pediatrics, Inc.

Monday -  Friday      8:30 am - 5:00 pm
Saturday - Sunday   Closed

After Hours               Call (562) 901-6767

Pan and Hsu Pediatrics